Terms & Conditions
All orders made by you through buildit4less.co.uk are subject to acceptance by us. We may choose not to accept your order for any reason and will not be liable to you or to anyone else in those circumstances.
After submitting an order to us we will send you an order acknowledgement email with your order number and details of the goods that you have ordered. Please note this email is an acknowledgement and is not an acceptance of your order.
For certain goods. If you order goods which are not available from stock, we will contact you by e-mail or by telephone to discuss how you wish to proceed. You will have the option to wait until the goods are available from stock, or we may offer an alternative product of similar specification you may also cancel your order in accordance with our returns policy
Unless we have notified you that we do not accept your order or you have cancelled it in accordance with our returns policy.
If the product you purchase is faulty, we may offer a repair, exchange or refund as appropriate in accordance with your consumer rights.Please email firstname.lastname@example.org with as much information as possible to discuss the available options.
Returns are subject to the following conditions
- Any goods purchased that are special order will not be returnable unless the goods are found to be faulty on delivery. No return will be possible after the goods have been signed for.
- Damaged goods will be returned for inspection and a full credit issued or replacement sent depending on the customers requirements.
- Any handling charge will not exceed 40% of the value of the purchased product.
-The product must be unused
-Orders which are cut, made to measure or mixed to your requirements will not be exchanged or refunded
-You will receive a full refund of the price paid (including relevant delivery charges) less any collection charges. If you return a part of an order, we will recalculate any applicable delivery charge for the remaining part of the order and also deduct this from the refund. Refunds will under normal conditions be settled within 14 days.
- We reserve the right to refuse a return or to require proof of identity
Please complete our returns page to initiate a return of goods