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Returns Policy

Returns Policy

Returns are subject to the following conditions

- Any goods purchased that are special order will not be returnable unless the goods are found to be faulty on delivery.  No return will be possible after the goods have been signed for.

- Damaged goods will be returned for inspection and a full credit issued or replacement sent depending on the customers requirements.

- Any handling charge will not exceed 40% of the value of the purchased product.

-The product must be unused

-Orders which are cut, made to measure or mixed to your requirements will not be exchanged or refunded

-You will receive a full refund of the price paid (including relevant delivery charges) less any collection charges. If you return a part of an order, we will recalculate any applicable delivery charge for the remaining part of the order and also deduct this from the refund.  Refunds will under normal conditions be settled within 14 days.

- We reserve the right to refuse a return or to require proof of identity


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